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Case Studies

Solution to

Leading Private Investigation Agency in USA

Environment

Technology   :   C#.Net, ASP.Net, Seagate Crystal Reports 11
Database      :   MSQL Server 2008
O/S                  :   Windows 2000 / XP

The Challenge:

Customer wanted to implement a cloud based software for offering a virtual case management solution for his clients to track various activities happening during the Investigation Process carried for various clients. The service will be offered to investigating agencies and resellers on Annual subscription model. The system should have necessary integration plug-ins for Field Management, Accounting, Contact Management.

The Main Objective of the Application is to make the Entire solution available for the field executives to track the investigation related activities and to track the data in consolidated manner. It is also important to make the data available in a secured fashion since the organization clientís integrity is key for the business.

The Application includes capturing of investigation details, background checks, insurance verification, security survey, witness management processes for their respective clients.


The Solution:

CI extended the existing application to a cloud based Solution which can be offered as application service to their clients for capturing the Case details and for tracking investigation process updated by field executives periodically.

The solution was developed using Microsoft .Net 4.0 Framework with MS SQL 2008 as Back end. The Application was hosted on the Central Server and made accessible to all itís registered customers in secured manner.

All the subscription details & Master Data are managed in Central Location on the database server and the respective users can able to view and update only their respective data ensuring data security.

The application helps the registered customers to track their case related activities on a central server and could able to close the investigation process in much quicker than earlier.


The Result:

Currently, the Solution is widely used across USA by various investigation Agencies. This is working as a cost effective monthly subscription model for the end customers to maintain and track their case related data in a secured manner.

The Information captured through field force is helping the organization to complete the investigation process in quicker time and able to reduce their investigation turnaround time resulting in increased profitability.